Terms & Conditions

Memorable India has tried to ensure that the contents of this website are accurate. However, Memorable India will not accept any liability for any loss or damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Visitors who use this website and rely on any information do so at their own risk. Memorable India does not represent or warrant that the information accessible via the website is accurate, complete or up to date. Price and availability of information is subject to change without notice.

Memorable India will not be liable (to the fullest extent permitted at law) for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this site.

Memorable India takes no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind. Memorable India has no control over the content and availability of external websites we may link to.

All Correspondence in respect of Tours / Travel Services and bookings should be addressed to M/s. Memorable India.

Booking:

On confirmation of booking your contract is with M/s Memorable India. A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.

Deposit:

For the services contracted, a minimum deposit of 25% of the total cost is to be paid by you to M/s Memorable India. The deposit is required to hold the booking on confirmed basis.

Balance Payment:

Balance payment is to be made 15 days prior to the date of start of services. Any booking made within 15 working days of the date of services would be considered to be a late booking and for same the full and final payment is required to be made at the time of booking itself.

Note:

Apart from above, in case of bookings for special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year) full payment is required to be made at the time of booking itself.

Payments:

All payments are to be made in name of M/s Memorable India.

Mode of Payment

Domestic payments can be made by using any of the following methods:-

Mode of Payment

Domestic payments can be made by using any of the following methods:-

  • By Cash / Cheque / Demand Draft
  • By Electronic money transfer (RTGS & NEFT)
  • By Mail Authorization (AMEX, Visa & Master Card)
  • By Online Payment Gateway system through Amex, Visa & Master Card
  • By Debit Card verified by Visa.

Overseas payments can be made by using any of the following methods:-

  • By Bank transfer to our bank (Bank Details)
  • By Mail Authorization (AMEX, Visa & Master Card)
  • By Online Payment Gateway system through AMEX, Visa & Master Card.
  • By Debit Card verified by Visa.

In case of payment through credit card, the bank charges (3% extra) - would be levied over and above the total amount.

Note:

  • All payments should be free and clear of any withholding tax and deduction.
  • Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.

Policy Regarding Cancellation / NO SHOW / EARLY DEPARTURE:

In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:

  • 60 days & prior to arrival - 10% of the tour/service cost.
  • 59 days to 30 days prior to arrival - 20% of the tour/service cost.
  • 29 days to 15 days prior to arrival - 25% of the tour/service cost.
  • 14 days to 08 days prior to arrival - 50% of the tour/service cost.
  • 07 days & less, prior to arrival or no show - NO REFUND.

Please note - Irrespective of above mentioned cancellations slabs - incase of cancellation of tour / travel services after the booking is made with us - a minimum 10% service charges would be applicable.

In case you cancel the trip after commencement, refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.

In case of special train journey (like Palace on Wheels, Royal Rajasthan on Wheels, Deccan Odyssey, Golden Chariot, Indian Maharaja & Maharajas Express) - a separate cancellation policy is applicable (which would be advised as and when required).

For high peak season bookings (from 20th Dec to 15th Jan) - please note that if the booking for high peak season is/are cancelled, due to whatsoever reason, no refund would be made for said cancellation.

Refund:

In regard to refund of unused / unutilized services or any Un-provided/Missed services or sightseeing, the claim of refund will be provided as per the company calculations and will be full and final. For all cancellations or refunds, the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 5 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.

Note:- We assume that the client has read the terms and conditions very carefully before making the payment to us, and thereafter if any claims are made from clients side that he has not read or terms and conditions then M/s Memorable India will not take the responsibility at any Ground.

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Testimonials

Rating:4.5 out of 5
  • Lucille Fernandes

    “ I must comment that we had Boris Pereira as our Memorable India Tour Manager and he really made our trip excellent in every way. Honestly, apart from the two of you I do not know about the memorab

  • Surendra, Canada

    “ The whole trip, from beginning to end, was truly wonderful and memorable. We learned so much about India, and saw so many beautiful things, that it is difficult to put our amazement into words. Th

  • Alexandra, Colombia

    “ I just wanted to drop you a note to thank you for all of your time and effort to plan this trip at the last minute. I know that the pressure was on, but you handled everything very professionally.

  • Petra Carlesi, Germany

    “ Our trip was FABULOUS! I've been trying to decide what to tell you were the highlights, but I just can't narrow it down at all. We enjoyed everywhere we went. Each destination was unique and had s

  • William

    “ India was great. In fact it was unbelievable. My wife said it was the best vacation we have ever had-and we have had many. The people of India are the kindest and nicest that we have ever meet. Th

  • Chelliah Selvanasan

    “ Very reliable.gives excellent hotels.very homely understanding drivers.you can contact them at any time.our family has been in their tours 4 times.i cam recommend to any one.Very resonable rates.

  • Chandra & Saroj Akhil, Melbourne, Australia

    “ Dear Raj, Thank you very much for your email. We arrived home safely with a lot of immortal memories of Great India. From the very beginning to the end of our Tour with your Company we enjo

  • Deb Grazel, Virginia

    “ Dear Raj, We had a wonderful time on our trip. Now I realize that with the Christmas season you had to change some of the hotels around since some were not available. So with the being said here

  • Elmira Galimova

    “ Memorable India provided an excellent service!!! I would definitely recommend this company because they are honest, reliable and pretty decent service rates. Well done guys!!! ”

  • Kim Barcardi

    “ I just returned from the India and Nepal trip and wanted to let you know what a great experience it was to have the tour guides Friendly Planet choose on both legs of our trip. Vishwakarma, our gu

  • Jeannie Shu

    “ We had the time of our lives on your oct. Taj Mahal + Mumbai Trip. No other place in the world can you see such a combination of beauty, history & diversity! From the elephant ride up to the Jaipu

  • John Schwab, West Hollywood, CA

    “ Though I could never expect perfection in any experience, I can say that for the price, the Taj Mahal Express was an excellent value. The experience in "Incredible India" exceeded my expectations

  • Dennis Setlock

    “ This was our first tour with Friendly Planet Travel, and we were very nervous because the price was SO low! Well, we are extremely impressed with the service, the quality of the hotels, the tours,

  • Philip Thomas

    “ INCREDIBLE INDIA it was! We sincerely congratulate you on the immense depth you went to make sure we had a lovely maiden trip of India. Your staffs' punctuality, client relationship, guidance, war

  • Walker Theresa

    “ Tour with Memorable India I walker and my family planned a tour for Delhi, Agra and Rajasthan. This was booked through Mr.Raj of memorable india. The booking was done on a short notice yet every

  • Robort Lee

    “ Hi raj I reach home safely. Thank you for arranging a very good trip for me this time. It was indeed a good experience for me. During my stay in hotel Rambagh, I received free upgrade of 2 rank

  • Piyasiri Maddugoda

    “ The organization of the trip was excellent. Staff was very friendly and courteous, specially the drivers; Rakesh and Dev Raj. Guide Orm Prakash was exceptional and Raju was good. Cars were comfort

  • The Stevenson family

    “ Hi Raj, We are safely back from our Indian adventure and just wanted to say a huge thank you for our fantastic holiday. In particular, Anand was excellent - not only did he safely drive us round

  • Jenny CEO, Orbis International

    “ Hi Raj, First of all, let me thank you for the travel arrangements in India. Everything was just superb. Our driver, Jagdish, was wonderful. He is a great driver (the traffic really is incredible

  • David Thomson

    “ As always, we had an amazing time in India and Alex and I were greatly impressed with Memorable India from beginning to end. We were particularly taken with the new Taj property, the Nadesar Pa

  • Ravi Malla

    “ I just wanted to thank you for the fabulous holiday you put together for us. It could not have been better, your representatives and our driver were just great. It took some time to get used to bu

  • “ We would like to thank you once again for a remarkable and memorable experience in incredible India. We had an amazing time and this was thanks to the Memorable India team, which was constantly by

  • Michael Loos MAN Truck & Bus AG (Germany)

    “ A big thank you to the team at Memorable India. I am presently at the last leg of my South India trip. I must say everything was very well organized and went perfectly as planned. The best part of

  • USA / Canada 16 Nov 2012

    “ We have just returned from our tour to southern India and would like to express our appreciation to all of those involved in the planning (Khan in delhi) and those who guided and helped with detai

  • Ismial Daya 23 Dec.2012

    “ Yes, our tour of Rajasthan Goa was absolutely magical and far exceeded our expectations. Although we have widely travelled throughout the world, this was our first time in India and we will def

  • Altaj Ramani , UK

    “ We had a wonderful time in India last month. You were very helpful and efficient in all the planning and booking stages - thank you very much. We were also impressed by the efficiency of Memora

  • Srilal Parera

  • Sobhi G.M.Luxury Sales, Good Travel,Egypt (September 2012)

    “ During my trip in India, I would stress that it's the genuine warmth and care that each guide exhibited partnered with and their personal pride in their beautiful country is something special and

  • Taksen, Singapore

    “ Yes, our tour of Rajasthan was absolutely magical and far exceeded our expectations. Although we have widely travelled throughout the world, this was our first time in India and we will definit

  • T.Walker , Freelance Journalist for The Financial Times (Aug. 2012)

    “ Got back this morning after just about the best trip we've ever been on and don't know how to begin to thank you both for making it all possible. All the hotels were wonderful. Memorable India,

  • Fiona

    “ our tour of Rajasthan from 12-21 Dec 2011 was absolutely magical and far exceeded our expectations. Although we have widely travelled throughout the world, this was our first time in India and

  • Jonathan and Liz Rawes

    “ We had a wonderful time in India last month. You were very helpful and efficient in all the planning and booking stages - thank you very much. We were also impressed by the efficiency of Memorabl

  • Allah Hafiz, Imran, (Canada)

    “ Dear Mr. Raj First of all please accept my deepest, humblest apology for not writing you earlier. Actually I had gone to US and have just returned. Mr.Raj...Thank you so much for everything you

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